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Insta Fit Nutrition does not offer exchange/ refunds for products due to issues with personal preference or taste.
No returns, exchanges or credits are accepted on products that have been affected by melting or freezing.
RETURN POLICY WE ALLOW Returns for store credit only. We will be happy to issue a credit note for a product which is returned to us in original condition as set out below. If you wish to return an item for a store credit ** *Customer is responsible for shipping costs on items being returned*** you must do so within 10 days of your purchase of the product. Returns must be accompanied by a valid receipt .• All returned product must be clean and in original condition • Credit ,will not be made for product that has been damaged by the customer.
***All Products containing chocolate are not returnable for store credit***** ideal protein diet
To help minimize the possibility of receiving weather related damaged products:
- Avoid packages being left outside by having orders delivered to your work address or other alternative location, such as a neighbor’s home where the package can be brought inside immediately.
- If your order containing chocolate has been in the heat – unpack carton contents without touching individual bars, place boxes in your refrigerator for about an hour. They will reharden and suffer no loss of nutrition.
Insta Fit Nutrition cannot be responsible for weather conditions which could affect products once an order has left our premises. We promptly ship all orders from our climate-controlled warehouse, but extreme temperature fluctuations during transit are out of our control.No returns, exchanges or credits are accepted on products that have been affected by melting or freezing.
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